Today
One vehicle. A thousand scattered exchanges.
Calls, emails, PDFs, faxes, re-entry. Everyone does their job well, each on their own side, and information gets lost in between.
HEXTERM SHOP NETWORK
Vision in progress The network is a work in progress. Discover the current Hexterm Shop offer
Simulation Threat neutralized: fictional intrusion attempt, isolated by the shield.
Today
Calls, emails, PDFs, faxes, re-entry. Everyone does their job well, each on their own side, and information gets lost in between.
The vision
Everyone would keep their tools and see only what concerns them. What happens on one side would reach the other, with no double entry.
At the heart
The shop application already exists and keeps evolving. The network would be built around it, without replacing it.
On this side
A well-documented request would leave the shop, and the answer would come straight back to the file.
And on this one
References, the consolidated view, the numbers and intelligent help would plug into the same thread.
Hexterm Security
An illustration of the planned controls: limited access, log, revocation. No security is absolute, and this part still has to be audited.
The urgency
Quebec’s auto repair industry is huge, and attacks now target the software it depends on. A better connected industry could be a better protected one.
a year in auto maintenance and repair
AIA Canada, 2026-2027 pre-budget brief, January 2026repair and maintenance shops
AIA Canada, 2026-2027 pre-budget brief, January 2026businesses in the supply chain
AIA Canada, 2026-2027 pre-budget brief, January 2026jobs across the province
AIA Canada, 2026-2027 pre-budget brief, January 2026More than a third of workers could retire within five to seven years: automating and simplifying becomes vital. AIA Canada, 2026-2027 pre-budget brief, January 2026
of the 494 incidents reported in 2025 in automotive and smart mobility are ransom-related. These incidents more than doubled in one year.
Upstream, 2026 global reportdealership locations affected in North America by the attack on CDK Global in June 2024. One piece of software, thousands of businesses.
TechTarget, July 2024of dealerships affected in Canada by the same attack, according to the Canadian dealers’ association.
Global News, June 2024in estimated losses for dealerships if the outage reached three weeks. This is a projection by Anderson Economic Group.
Fox Business, July 2024cost of the cyberattack for Jaguar Land Rover in a single quarter: £196M according to the source, converted here. Even giants fall.
BleepingComputer, November 2025 · Bank of Canada rate, November 14, 2025estimated cost for the company and its partners (about £1.9B according to the source, converted here), described as the UK’s costliest cyber event.
ITPro, October 2025 · Bank of Canada rate, October 22, 2025average cost of a data breach in Canada in 2025: C$5.19M with extensive use of AI and automation in security, C$8.53M without.
IBM Canada, July 2025All Canadian organizations, whatever their size, are at risk of being targeted by ransomware, and incidents will keep rising in most sectors.
Canadian Centre for Cyber Security, 2025Businesses must set a governance framework for personal information. By default, their highest authority is responsible for protecting it; this role can be delegated in writing. General information, not legal advice.
Commission d’accès à l’information du QuébecHexterm Security aims to get there before the attack. Its services are offered now.
See the servicesThe ecosystem
The operations centre: repair files, production, tasks, parts, teams. The application already exists, keeps evolving and remains the heart of the network.
AvailableThe nervous system: it would connect Shop to insurers, suppliers, dealerships, recyclers, banners, estimating software and customers.
VisionThe financial brain: actual costs per file, profitability, invoices, time, data for payroll, accounting and taxes.
In developmentThe network’s intelligence: it summarizes, prepares, alerts and suggests, within each person’s permissions. A person keeps the decision.
In developmentThe living shield: monitoring, detection, incident response and awareness for the whole industry.
AvailableAnd the community builds.
The network in action
Follow a fictional file from estimate to security. Everyone sees exactly what they are allowed to see. An action on one screen updates the others: try it, or let the tour guide you.
The dedicated employee would order from their phone: a photo, a few boxes to check, and the supplier would get the alert directly. The invoice would arrive in the application, recorded, and in Finance OS if the option is taken.
Demonstration in your browser: fictional items, prices and invoice, nothing is ordered or invoiced. This journey does not exist in Hexterm Shop yet.
Demonstration in your browser · fictional file, companies, prices and lead times · no real request, order or email. The permissions illustrate an intent, to be defined with participants.
Who it’s for
Here are the major players we would like to bring together, and what the network could offer them. These are targeted players and proposed integrations: none of these companies has given its agreement.
Ideas to validate with participants. None of these companies has given its agreement to date.
Choose your type of business and enter your own numbers. The result updates as you go.
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These amounts come from your numbers and our assumptions: this is an estimate to validate, not a promise or a measured result. The network does not exist yet, and the starting values are examples. Nothing is sent or saved.
The connected shop
“Available” means the feature was run successfully on a demonstration copy of Hexterm Shop, or confirmed by the Hexterm team. Everything else is presented for what it is.
Files filtered by role. Detailed vehicle records, VIN and history: to be confirmed.
A photo is required to send a supplement. Timestamping and full linking: to be confirmed.
Line-by-line decision. Justification assisted by Matrix IA remains a vision.
Adding parts and tracking status. Comparing answers from several suppliers remains a vision.
A technician receives neither the customer’s name nor the amounts. Several shops for one owner.
Public tracking link, with no amounts or full licence plate.
Stages, tasks and bottlenecks in real time.
Time tracking and productivity per technician.
The team’s internal messaging, linked to repair files.
Under construction. A read-only key already exists in Shop.
Under construction. Always within each user’s rights.
From the employee’s phone to the supplier, then the invoice directly in the application.
Network status, alerts, devices and active sessions.
Intelligent automation
Visible rules, permissions decided by the shop, and a person who keeps the sensitive decisions. Everything here is a fictional demonstration.
Matrix IA prepares, summarizes and proposes. Sensitive actions (approval, ordering, invoicing) require human validation, following the good practices against excessive agency described byOWASP. Changing a box also updates the demo above, live.
Hexterm Security
Protecting the industry before it’s too late: that is the mission. Hexterm Security services are offered now. The network’s protections will arrive with it. No security is absolute.
Simulated monitoring: all is calm
Network score (fictional)
86out of 100
SimulationThreat neutralized in 0.3 s, a fictional duration. No real attack, no real data.
Log (fictional)
Hexterm Security services AvailableOn email and all the shop’s software.
Computers, phones, router and software, without putting them off.
A disconnected copy, and a restore test from time to time.
An urgent link or an unexpected invoice: verify it another way.
Everyone accesses only what their role needs.
General safety tips. They replace neither an audit nor a security advisor.
Ten questions, under two minutes. Your answers stay in your browser: nothing is sent or saved. This is not an audit.
It would be awarded on real, verifiable criteria, still to be defined. No shop holds it today, and a check-up is not enough to earn it.
The movement
Before launching anything, we want to hear from the industry. Each invited person can give their opinion, join the discussion and help shape the project.
Lab counter · fictional accounts
The counter appears with JavaScript.
End of the consultation: May 6, 2027
A vote expresses interest. It is not an order, a contractual commitment or a promise of partnership.
Only people who have explicitly agreed. An interested person does not commit their organization; an officially committed organization would be identified separately, and there are none to date. No fake participants.
Innovations
From a photo and the VIN, with verification in authorized catalogues.
Assisted writing based on procedures, always validated by a person.
A profitability calculator per file.
Lead times estimated from production and parts.
Customer tracking and the community, to discover the network.
A self-assessment, and a badge awarded on real, verifiable criteria.
Videos and concrete use cases.
Founders’ offer
Collision repair shops are the main customers. An exclusive offer is planned for the first shops.
Indicative founder pricing: 30% off the regular grid, for the first shops. The length and conditions of the discount are still to be defined. Nothing is for sale here: these amounts may change and are neither an offer nor a commitment.
$749.00 CADregular, −30% founders
All included: repair files, production, time tracking, Le Garage, customer portal, mobile application and the Matrix IA assistant. $34.99 per additional shop, instead of $49.99.
$249.00 CADregular, −30% founders
Actual costs per file, profitability, invoices, time, data for payroll and accounting.
$49.99 CADregular, −30% founders
Assessment and training. Monitoring: $104.99 per month, instead of $149.99. Incident response on request.
With a usage cap of about $10 CAD per month.
Software publishers
To speed up adoption. This does not make their licences free: each shop keeps its own.
Insurers
A path to explore, nothing is agreed.
Banners
A path to explore, nothing is agreed.
Parts distributors
Nothing is settled.
Hexterm Security
Assessment, monitoring, training and incident response: services offered now.
Commercial placements
Partner spots are paid for and clearly identified as such.
In each sector, a large, a medium and a small spot, visible to everyone. Each spot is paid for, and identified as such. No company appears here to date.
Indicative founder pricing. Nothing is for sale here: these amounts may change and are neither an offer nor a commitment.
A paid placement is neither a recommendation nor an assessment. It does not influence offer comparisons, permissions or network decisions.
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Where we stand
These features were run successfully on a local demonstration copy of version 0.12. They are used inside one company. For what is offered today, see the Hexterm Shop website.
Not yet: no insurer, supplier or banner has access. The “to the insurer” stage is only an internal marker: nothing is sent to them.
See the current offerReally works on this computer, with fictional accounts. Nothing is online and no email goes out.
Ideas to validate with participants. No date or agreement for now; prices remain indicative.
This platform is not open to the public. What remains includes:
Better connected, better protected: that’s the idea. Give your opinion, and help build this network with the people who will use it.